Kestrel Digital Help

How can we help?

Browse common topics or read up on the basics of our customer experience.

Sandbox environments

Free, isolated test environments that mirror production behaviour.

Audit logging

Tamper-evident logs streamed to your SIEM in real time.

Open APIs

REST and webhook APIs, fully versioned, with first-party client libraries.

Regional data residency

Pin customer data to EU, US or APAC regions to meet local requirements.

Granular permissions

Role-based access with attribute conditions for sensitive actions.

Top questions

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

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